« previous next »
Pages: [1]

Author Topic: Report Password problem  (Read 23261 times)

jrs

  • Newbie
  • *
  • Posts: 7
Report Password problem
« on: January 06, 2015, 03:10:10 am »
There seems to be a problem with encrypted reports on the latest release of TimeMaster on ios8, namely I cannot decrypt them on the receiving end. I tryied opening a zipped report file with Winzip running on windows 7, but it doesn't work.  I managed to open an older ecnrypted report file with with  Winzip, so it appears that the windows/winzip side of things is working.

Logged

Adam

  • Administrator
  • Hero Member
  • *****
  • Posts: 1014
Re: Report Password problem
« Reply #1 on: January 06, 2015, 06:13:53 pm »
I'm not sure why you are having issues.  I tried it with the most recent version of Time Master and was able to uncompress a password protected Report on both OS X 10.10 and Windows 8.1 machines.  Perhaps a WinZip issue or your Email client may have corrupted the zip file.
Logged

jrs

  • Newbie
  • *
  • Posts: 7
Re: Report Password problem
« Reply #2 on: January 08, 2015, 04:11:11 am »
I've tried it using dropbox and 7Zip. It still doesn't work.
Logged

Adam

  • Administrator
  • Hero Member
  • *****
  • Posts: 1014
Re: Report Password problem
« Reply #3 on: January 08, 2015, 07:36:41 am »
Please send us a test file and the test password to support at on-core dot com.  Make sure to put "Time Master" in the Subject line.
Logged
Pages: [1]
« previous next »