Adam,
Thanks so much for taking the time to reply! It is much appreciated!
You have stated what I think will be a solution for me but didn't actually explain how it is done. I am really struggling with lack of menus in windows 8 apps and need a bit more help. I did figure out the charms and went to settings and help. I understand how to access the manual but can't seem to search for the word "credit" or "discount" withing the manual. Rather than me paging through 123 pages in the manual, could you possibly give me the page number that explains how to create a "credit" or "discount?"
Many Thanks!
Lee