Author Topic: Windows 8.1 App shows invoice totals as Zero  (Read 22240 times)

kifaru

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Windows 8.1 App shows invoice totals as Zero
« on: November 25, 2013, 01:47:52 pm »
Hi On-Core support

Already own Time Master IOS and have also bought Win 8 app version and sync between the devices.

I generated some time entries on the 19 Nov 2013 in the Windows 8 app then synched the pc with my IOS device.  I then generated the invoices for one of these clients in the windows 8 app to see how it worked and how it would email.  This first invoice was successfully created and I was able to create my invoice.  I then generated the remainder of the invoices (Three in total) which all resulted in invoice entries showing zero value and when viewed the time entries tasks etc. were missing.

I synched the pc and IOS device again and the entries on the IOS device show correctly.

I have attached screen shots of the windows 8 App and IOS device for your information.

Do you require a copy of the database for your own investigations?

Regards

Adam

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Re: Windows 8.1 App shows invoice totals as Zero
« Reply #1 on: November 25, 2013, 04:33:22 pm »
Yes, please send one Backup file from the iOS device and one from the Windows device.  We can run the Sync here and see why they are not working as it should.  Please send to support at on-core dot com with a subject containing "Time Master" to make sure it doesn't get marked as spam.