Possible bug - duplicated expenses

[dpeace]

Hi.

This may well be me being dense.

I noticed, on running this month's invoices, that a couple of my clients didn't seem to have been billed as much as they should have been.

I ran a report, which should have equalled the invoice amounts as it covered the same period as the Auto Invoice (1st September to 30th September), and found that a couple of transactions were included in the report, but not in the invoice.

The common factor to the two missing transactions was that they were, for the first time, created from the previous month's entries by duplicating them (holding the grey time box and choosing Duplicate & Edit).

I have no idea why transactions should be treated differently when reporting and when invoicing. I checked that the entries were chargeable and taxable.

I was able to temporarily invoice correctly by changing the billing start date from the 1st September to 1st August (so before the original entries that I then duplicated); the two entries then appeared on the invoice, with the correct date of 1st September.

I hope I've explained the problem; if this is in fact a bug (rather than my being dense), it needs to be addressed quite urgently. I might not have noticed, particularly if the amounts had been small.

Perhaps this can be resolved in the same update that gives us iPhone 5 fullscreen display?

Thanks,

Darren

[Adam]

Hi Darren,

I did duplicate an older entry and it is properly retaining the "Reimbursable" flag.  If for some reason it had been turned off, then it would not be added to an invoice.  I did try creating an invoice "manually" and saw that I could add the copied Expense.  I also tried copying an old expense and then doing the Automatic Invoice feature.  It did properly create an invoice with that expense.  The only thing I can think of is that you may have had the Start Date past (newer) than the date of the Expense?  So I'm not sure why you had a problem.  Please keep a mental note of it and take a careful look next month and let us know if you have any issues?

[dpeace]

Thanks, Adam. I checked again this month, and all seems to be well with this issue.

However, I am now finding a difference between a report and an invoice that is more worrying; if I run an invoice for last month, so pension 1-31 October, the report is correct but the invoice includes repeating transactions dated 1st November.

I'm sure I've done something daft here, but I can't see why a report for a period should differ from invoice for the exact same period. It's a reproducible issue, so I am able to email you the data file if that would help.

Thanks,

Darren

[Adam]

Hi Darren,

Are you saying that the Invoice has November items on it?  Did you create the invoice Manually or Automatically?  If Automatic, you can try to verify the From and To dates for the creation (if you haven't changed it yet from last month).