Can't upgrade app

[mrobles]

My iphone 4 has been trying to update Time Master + Billing 5.2 for a couple weeks now. It will not update and i can't access the app. I have updated many other apps without a problem.

[Adam]

Usually when people have problems doing a purchase or upgrade, the App Store is messed up.  Try going to the Apple's Setup app and log out of the "Store".  Then try the update again.

My only other thought is that you can do a BACKUP to Dropbox, delete Time Master and the go into the "App Store", "Purchased" (bottom tab), and do the "Not on this iPad/iPhone" (top tab) and download it again.  Last go into the Backup & Restore, sign into your Dropbox account and do a Restore.

[mrobles]

How do I backup to drop box? I can't access app.

[Adam]

What version of Time Master are you using?  It says at the bottom of the main "Setup" screen.  You would normally go to Setup -> Database -> Online Backup & Restore, unless you are using a very old version.  If you do have a very old version, then you would have to use Time Master Central.  These methods are all in the documentation if you need some instructions on how to use them.  Please let us know how you make out?