Author Topic: Stopped working today  (Read 5220 times)

tal

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Stopped working today
« on: March 21, 2017, 02:11:21 pm »
On Windows. I don't know if there was an update of any kind, but as of today, the program won't start on Windows 10. When I start it, the startup screen spins for about 30 seconds then closes. I've tried the usual suspects - restarting the computer, reinstalling the program - with the same results. Any thoughts would be appreciated. Thank you.

Adam

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Re: Stopped working today
« Reply #1 on: March 21, 2017, 07:29:17 pm »
Nope, no updates.  That sounds like a "licensing" issue from Microsoft.  Try logging out of their network and logging back in again.  I think a Reboot may do this as it should ask for your credentials when you log back in.

tal

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Re: Stopped working today
« Reply #2 on: March 22, 2017, 06:31:36 pm »
Thanks. No clue why it did that. It didn't work yesterday when I tried logging completely out, but came back up today. Maybe Microsoft was on vacation for a day. Looks to be all good now.