Author Topic: Invoice / Statement HTML line breaks  (Read 20652 times)

dpeace

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Invoice / Statement HTML line breaks
« on: August 04, 2012, 06:56:00 am »
Hi.

Very happy with the latest update, but have just done an invoice run and spotted that the email body text when sending invoices and statements no longer shows the line breaks.

Please can this behaviour be reverted? Thanks.

Additionally, I've just emailed a client an invoice to which has been attached a photo of my original invoice, allowing my client to see my markup. Please could this behaviour default to "off", so that it needs to be explicitly enabled if required?

Also, I wondered if repeating entries were yet being considered? I keep on forgetting to charge things.

Best,

Darren

Adam

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Re: Invoice / Statement HTML line breaks
« Reply #1 on: August 04, 2012, 10:13:40 am »
Hi Darren,

I'm not sure what you mean?  We have not changed anything in the Invoice module as far as invoice generation is concerned.

You can turn off the adding of "Photo Receipts' on the invoice.  If you need to added a receipt to an invoice to send out, you would have to turn that back on temporarily.

We have not had any other feedback on that feature yet, but it's still on our "wish list".  There are lots of other things we are still trying to add to the program.

dpeace

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Re: Invoice / Statement HTML line breaks
« Reply #2 on: August 04, 2012, 07:45:12 pm »
Thanks for the reply, Adam.

I do't think I explained myself very well - sorry!

The issue I'm seeing relates specifically to the Setup > Invoicing > Email > Default Subject & Message text. The text I have entered here, both for Invoices and Statements, had not been changed, but this month's invoice runs sent out a default message that was missing the line breaks, so that all the text I entered in the Message field is populated in the email body as one big block of text, and the formatting with respect to line breaks is ignored.

I have since tried to delete the message text and re-enter it, and I still see the same problem.

Best,

Darren

Adam

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Re: Invoice / Statement HTML line breaks
« Reply #3 on: August 05, 2012, 01:08:50 am »
Make sure that you have not turned On "Message is HTML" (unless you wrote HTML code to display the message text) in the Invoice Setup.

dpeace

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Re: Invoice / Statement HTML line breaks
« Reply #4 on: August 13, 2012, 11:36:39 am »
I thought I'd acknowledged this - sorry!

That did, in fact, turn out to have been the case, for which thanks very much.

Darren