Author Topic: TM 5.1 (German localization) - Unable to access Setup->General  (Read 18216 times)

snake

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TM 5.1 (German localization) - Unable to access Setup->General
« on: February 09, 2012, 06:54:37 am »
Hi all,

using TM 5.1 on iPhone 4S (IOS 5.0.1) I constantly get the "Back up your data" Reminder ("Backup Erinnerung"). Good idea, but I already do so, and would like to disable that thing as it gets somewhat annoying over the time.

Sadly the app simply closes (to the tray, it does not really terminate) once I click on "Setup->allgemein" (should be written with upper case "A", by the way  ;)) Setting that reminder appart, I still would feel a little more comfortable being able to access the general settings anyway  ;D

snake

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Re: TM 5.1 (German localization) - Unable to access Setup->General
« Reply #1 on: February 09, 2012, 06:57:12 am »
Oh, and yes, I already did the Uninstall / Reboot / Install / Restore sequence...

Ernesto

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  • Posts: 83
Re: TM 5.1 (German localization) - Unable to access Setup->General
« Reply #2 on: February 09, 2012, 12:44:01 pm »
We verified this to be a bug with version 5.1.  :(

For those experiencing this issue, and until version 5.2 comes out (which includes a fix for this), please contact us through our support email.

We can basically tweak a value on the database to workaround the problem, and you'll be able to access the menu after that.

If you could attach a backup of your database (Setup->Database->Online Backup & Restore) with your email, we should be able to send you a fixed file within minutes that you can restore and you'll be back in business.

We apologize for the inconvenience this problem has caused.

Regards,
Ernesto.