Author Topic: fixed cost in invoice  (Read 9861 times)

tmurk

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fixed cost in invoice
« on: May 08, 2011, 06:42:55 pm »

  Re: Fixed cost issue.
« Reply #1 on: Today at 06:26:07 pm » 

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Hi

I am having a problem on the fixed cost issue.

Before I spend hours trying to establish whether or not I am doing something obviously wrong, did the latest upgrade cause a problem?

I can enter a fixed cost time entry for a client in the "projects" database. This shows up on the "time entries" list as required.

When I then enter "manage invoices" and call up that client to "add invoice", the time entry is no longer visible and is, therefore, unselectable.

Most attempts to edit the "time entry" to rectify the problem, cause the "fixed amount" as shown in the database "projects" folder to be set as "£0.00".

I can resolve the fixed cost problem by selecting the fixed rate item on "time entries" and removing the "project" entry. This then resets the time entry as the appropriate hourly rate figure. If I then reset the "project" for the required field, the fixed cost is reshown on "time entries".

This does not, however, solve the major problem. The fixed amount entry will still not show up, as a time entry, for selection for the client on the "add invoice" when creating an invoice.

What am I doing wrong?

Thanks for  any guidance.

Cheers

Mark

Adam

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Re: fixed cost in invoice
« Reply #1 on: May 08, 2011, 09:44:41 pm »
Please see the other thread that you posted in (Problems and Support).  My guess is that you did not mark the Project as "Completed" when you were finished.  Only then can it added to an Invoice.