On-Core Software LLC
Time Master - Windows 10+ => Time Master Problems and Support => Topic started by: Kaboomba on October 12, 2017, 09:44:15 pm
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OneDrive is missing from Online Backup only Dropbox is available ???
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Unfortunately we had to temporally disable OneDrive. We needed to update Dropbox, which stopped working just over a week ago. Dropbox is the only backup platform that is available on all versions of Time Master (iOS, Android and Windows). When we went to compile it, MS had changed the OneDrive code. We were not able to update it right now due to time constraints. We are planning on updating it again, but do not have any ETA on when we will be able to do that (my programmer is away on business for the next few weeks).
As a work-around, you can use the OneDrive app in Windows to access the backups folder. OneDrive -> Apps -> Time Master Backups. If you create a Dropbox account, you can copy over that whole folder to the root of Dropbox (you can use a web browser or install a plug-in). Then sign into DB in Time Master.
We are sorry for any inconvenience that this may have cause you and hope you can wait for us to get another version out there in a bit.
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Hi Adam,
Thanks for the update. I was very surprised today when I tried to do a back up and found the choice missing. All of my data is with OneDrive so it's much more convenient to access one place. I look forward to the new version when OneDrive backup/restore option is available once again.
Regards,
John
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Seconding the need to restore OneDrive. Actually, I never knew the option was there, so I don't have an Apps folder in my Windows OneDrive App (or online). So I thought I would do a workaround using Time Master Central, but that doesn't seem to work with your Time Master Windows 10 app (am I correct on that?). So the only backup I have is the syncing module to my Android device, but I really want to get back to online (my Dropbox free account is totally full). Thanks in advance for whenever you can get to it!
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any update or ETA available?
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We have submitted a new version to MS to put up on their App Store that has the new OneDrive support. Last time it took several days for them to "Review" the app. Hopefully within a week.
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Hi Adam,
The OneDrive backup support (which I appreciate you guys fixing back in November) has apparently broken again (at least on my Windows 10 PC). When I try it, the error message I get is that "Could not create Time Master Backup folder". I'm not sure whether it's trying to write locally or in the cloud first, but the folder does exist both on my PC and in my online OneDrive account and is synced.
DropBox backup works fine (but I'm running out of space).
Thanks.
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Just bumping if anyone can answer. Is there an easy way to unlink my OneDrive account and then re sign in -- I can't get past the error message so I don't get the unlink choice. Thx.
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I have the same issue, the backup to OneDrive works not. Even if I manually create that folder on OneDrive, I've got the same error message "Could not create Time Master Backup folder"
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I'm not sure how you would Unlink OneDrive, but suspect that you might need to do that and sign back in again. I tried OneDrive here on Win 10 and it is still working. We no longer support TM on Windows 8, just incase anyone is still trying to use that?