On-Core Software LLC

Pro-Shot / Shotmaxx Trainer => ShotMaxx Trainer Problems and Support => Topic started by: AimWell on April 25, 2015, 09:19:09 pm

Title: Drill Photo Not Appearing
Post by: AimWell on April 25, 2015, 09:19:09 pm

Hello,

I've attached a photo for my drill through the gallery.  It appears in the Drills screen but it doesn't appear in edit drill screen.

I've imported the Bill Drill from the forum and the image is displayed successfully in all of the screens.

ShotMaxx Trainer 1.3.3

Samsung Note 3 Android OS 5.0.

Thanks.

Title: Re: Drill Photo Not Appearing
Post by: Adam on April 30, 2015, 12:08:24 pm

Can you try rebooting your device and see if the photo shows up after the reboot?

Title: Re: Drill Photo Not Appearing
Post by: AimWell on May 01, 2015, 07:44:06 pm

It's not appearing after the reboot.

Title: Re: Drill Photo Not Appearing
Post by: Adam on May 05, 2015, 04:40:19 pm

Is this on iOS or Android?

Title: Re: Drill Photo Not Appearing
Post by: AimWell on May 05, 2015, 10:54:50 pm

ShotMaxx Trainer 1.3.3

Samsung Note 3 Android OS 5.0.

Title: Re: Drill Photo Not Appearing
Post by: Adam on May 06, 2015, 04:05:24 pm

We recently had someone tell us something for one of our other apps where it stores "photo receipts".  He said that when he was taking pictures, it was trying to use/store 13 megapixel photos.  He backed it off to 1.3 mp and then it started working fine.  We've noticed that Android has bad memory problems with pictures.  Can you try to drop the resolution and try taking a picture again?