On-Core Software LLC

Time Master - Windows 10+ => Time Master Problems and Support => Topic started by: JcTcom on February 10, 2015, 12:00:00 pm

Title: Sync Protocol Version Mismatch Error
Post by: JcTcom on February 10, 2015, 12:00:00 pm

When I try to sync my iPhone (5) with my Windows 8 TimeMaster I am getting the following error:

"Sync Protocol Version Mismatch (Local: 5.7 - Remote 5.8) Please Upgrade)"

On the Windows PC.  I do not see any updates available in the Windows Store (I think it is set to automatically update)

This sync was initiated from the iPhone as I normally do.

Thanks in advance for any help.

Title: Re: Sync Protocol Version Mismatch Error
Post by: Adam on February 10, 2015, 12:03:57 pm

The update for Windows came out today.  In *every* past submission to Microsoft, it had always been 3 - 6 hours.  For some reason, this update took them 4 days.  Argh.  We tried very carefully to get all three versions of TM out at the same time (Android, iOS and Windows), but MS held up their release for whatever reason.

The new version is out and you will need to update to it in order to sync.  Please check again.