On-Core Software LLC

Time Master - Apple iOS => Time Master Problems and Support => Topic started by: jrs on January 06, 2015, 03:10:10 am

Title: Report Password problem
Post by: jrs on January 06, 2015, 03:10:10 am

There seems to be a problem with encrypted reports on the latest release of TimeMaster on ios8, namely I cannot decrypt them on the receiving end. I tryied opening a zipped report file with Winzip running on windows 7, but it doesn't work.  I managed to open an older ecnrypted report file with with  Winzip, so it appears that the windows/winzip side of things is working.

Title: Re: Report Password problem
Post by: Adam on January 06, 2015, 06:13:53 pm

I'm not sure why you are having issues.  I tried it with the most recent version of Time Master and was able to uncompress a password protected Report on both OS X 10.10 and Windows 8.1 machines.  Perhaps a WinZip issue or your Email client may have corrupted the zip file.

Title: Re: Report Password problem
Post by: jrs on January 08, 2015, 04:11:11 am

I've tried it using dropbox and 7Zip. It still doesn't work.

Title: Re: Report Password problem
Post by: Adam on January 08, 2015, 07:36:41 am

Please send us a test file and the test password to support at on-core dot com.  Make sure to put "Time Master" in the Subject line.