On-Core Software LLC

Time Master - Apple iOS => Time Master Problems and Support => Topic started by: cgblodgett on June 18, 2013, 08:50:32 am

Title: When email time sheet no PDF attached
Post by: cgblodgett on June 18, 2013, 08:50:32 am

Hi,

When I send my Time Sheet report from my I-Pad to my email or someone elses email it comes through with no PDF attached  :(? It was working fine before, but just recently started doing this. Help Please!!!! Thanks

Title: Re: When email time sheet no PDF attached
Post by: Adam on June 18, 2013, 01:40:18 pm

We've had a couple people mention problems exclusively with the iPad.  We have not changed anything on there for a very long time.  Our only suspicion is that Apple somehow messed up the built-in Mail app, which is what we use to send out emails.  For an experiment, you could try "compressing" the file to see if it makes any difference.  Setup -> Reports -> Compress Archive and tap on that row to add a "checkmark".  See if that gives you a ZIP file.