On-Core Software LLC
SnoozeMaster => General Discussion => Topic started by: lupetu on March 28, 2013, 11:34:14 am
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I'm soooo happy to have a way to get multiple snooze options back. Thank you!
One problem I've encountered, is that sometimes the app doesn't seem to be active (I get no notifications), even though the menu bar item is still present. I have to quit and reopen to get it to work again. Also, I'm not sure the "start on login" makes it truly start, again it looks open, but not active. I explicitly added it to my login items, so perhaps that will work.
One suggestion: make the notification box a little smaller, or even customizable. It's a bit too distracting as is.
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Currently if your Mac goes to "Sleep" it will not remind you after it has woken back up. We have fixed this for the next version that we will be submitting shortly to Apple for "Review". Is that possibly what might be happening to you?
The Start at Login option is so if you Reboot (or Startup) your Mac, it will launch this application when it boots. Otherwise you would have to manually start it after a Reboot/Startup.
We've been debating shrinking the box and text a little bit. You are the first person to say anything about the size, but I agree that I'd like it a tiny bit smaller over all. The whole box is actually going to get bigger because we are adding some more stuff to it (buttons, status, etc.), so the new version needs to shrink a little bit anyway. I personally move mine up all the way to the upper right hand corner. That way it pretty much stays out of the way until I'm ready to address it.
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I can't wait to see 1.1 ;D
I'm very happy to FINALLY see someone did something with the virtually unusable snoozes in iCal 10.8, too..
I'm curious what size screen the OP uses that the notifications are too large for them. I have a large iMac and I would hate to see them get smaller. If anything happens in the future, maybe a customizable display could make everyone happy, not a one size fits all answer....
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It's going to be slightly smaller than it was. We pretty much matched the size that Apple had used to use when they had their fixed snooze-able system in 10.6 and earlier. v1.1 will be slightly taller as we have a "queued" status line on the bottom. We feel that the new size, with slightly smaller font and more info will work a bit better as if you move it to say the top right, it pretty much stays out of the way of most screens and you can snooze/dismiss it when you feel like it.
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Really looking forward to seeing the update 'appear' in the app store ready for me to download :)
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yay, update just appeared on the app store.
downloading now :)
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I seem to be having this problem - although I am on the latest version (1.2). I get some notifications from the app, and then they stop. When I restart the app I get the queued notifications appearing.
Is anyone else getting this problem?
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Hi Pedro,
Can look to see if there are any Crash Logs for SnoozeMaster? Launch an app called "Console" (Applications -> Utilities). On the left hand column look in either any of the "…. Diagnostic Reports" folders and see if there is anything that says "SnoozeMaster". If it does, please copy the text out of there and email it to our "support at on-core dot com" email address and we will determine what is happening. Thanks.
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I have had this same issue since I first activated. Customer support has tried and I have a beta version of an update, but I still get very few notifications. It is frustrating to see a reminder on my iphone/ipad, but nothing on my MacBook. I have not rated this in the App store, but unless there are updates in the works for Snoozemaster to handle sleep/hibernate mode just like a restart I will have no choice to recommend that people save their money and wait for a app that actually works.
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Peter, as I unfortunately told you in our last email to you, it is working for most everyone but you for whatever reason. Without any error messages from the system Console app, it is impossible for us to determine why your system is not working and don't have a way to fix that without you handing us your computer to debug on. That is why we suggested if you are unhappy to ask for Apple for a refund. On rare occasions, things just don't work right for some individuals systems and as much as we would love to fix this issue, unless we can figure out what is happening, we don't know what else we can do to help you. :(
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Adam,
Thanks for your reply. I have a very new MacBook Pro and believe I have a fairly standard set=up. I checked again for any error messages and there were none. I am using 1.3b. Seems based on some of the comments in this string the issue remains. I would love to get this worked out, but getting your hands o my computer probably would not work out. Any other suggestion on how we can get this resovled?
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Hi Peter,
The release version of 1.3 is basically the 1.3b6 that you were testing. The difference is that the release version allows the app to launch at startup. That option does not work on beta's because Apple does not allow that.
I'm not really sure how we can "debug" your system. I will see if we can come up with any ideas next week.
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I, too, am having the same problem. SnoozeMaster won't resume its work after computer wakes from sleep. It's "active" in the taskbar but the snooze alerts don't appear. I have to relaunch the app in order for it to start working again.
I haven't left feedback in the App Store yet either but right now I can't recommend this app due to this problem.
I have checked Console > Diagnostic Reports and see no error message.
Running version 1.3 on OS X 10.8.3, on iMac 2.66 GHz i5
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Adam,
Have not heard back from you on a solution. I uninstalled the beta version that you sent and reinstalled 1.3 from iTunes. Seems to work better, but i need to launch the app each time I reboot or the systems awakes.
Any suggestions?
Peter
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Once you move back to the "release" version you need to go back into the Preference and turn "Start at Logon" back ON. You needed to turn that Off when testing the beta. If it is On, then turn it Off then back On again to toggle the setting. Also make sure that you remove the beta from the System Preferences -> Users -> Startup items.
We are currently testing a 1.4 beta version to see if it helps with people who have the issue where it "locks" up. For example, clicking on the buttons have no effect.
Unfortunately some events cause Apple's API to "hang" (Apples software hangs and locks up SnoozeMaster). We've done our best to work-around this issue, but there may be some Calendar Entries that will cause grief. We've reported the issue to Apple, but they do not give us any feedback to if or when they will fix it. We will keep our fingers crossed that it will be in one of the updates in the near future. We will keep doing our best to try and work-around these issues as we can identify them.
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Just downloaded version 1.3 ... new user .... and if use snooze to remind me later and then computer goes to sleep past the time it was supposed to come up again, the next reminder does not come up .... is this still a problem with this version
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I've updated to 1.3, and I'm still seeing the same behavior, where it stops working after sleeping. It actually seemed a little bit better in the previous two versions. It's frustrating, because if it didn't turn off without warning, it would be so useful!
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We have been trying to reproduce this and so far no luck. We are testing this on our MacBook Pro and putting it to sleep and waking it up hours or days later. Hopefully at some point it will cause this issue that you guys are having and we can see if we can fix it.
Please keep a few things in mind, as was mentioned by a user. If you are setting an Alert and the Alert time is before the current date/time, you will not get an alert. So for example if you set an event for tomorrow, but your Alert is set to remind you two days before, you will not get that alert, because it is in the past. SM will only trigger on alerts that are from Now and forward. Also if you try to set an alert of 1 minute in advance, there is a chance that the Mac OSX will not send the event to SM fast enough and you will not get that alert.
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To clarify, sometimes SnoozeMaster works fine for me. Since restarting my computer yesterday it has (mostly) been behaving as desired. I would guess that after not rebooting for some time my computer gets into a strange state that conflicts with the application. I should probably reboot more often...
Also, I somehow ended up with two instances of it running (and thus two identical notifications for each event). Not a big deal, since I just quit one of them, but should that even be possible?
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I am still having this problem too - I've created a Keyboard Maestro macro to quit and restart Snoozemaster whenever my Macbook wakes from sleep. It's not ideal, but a workaround until they fix this problem.... which I hope they do soon!
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SnoozeMaster 1.4 is now available for update. Please try this version to see how it works? We re-wrote quite a bit of code to try and resolve the odd issues with Mac OSX and several bug fixes. Hopefully this will solve these issues.