On-Core Software LLC

Time Master - Apple iOS => Time Master Problems and Support => Topic started by: dagold on April 24, 2012, 02:52:00 pm

Title: TM 5.2 unable to import template
Post by: dagold on April 24, 2012, 02:52:00 pm

I have attached to an email the supplied template to import Clients, but in Mail "Open with" menu, TM is not listed as an App to import attachment.
How can I import data??
Using iPad 2 - IOS 5.0.1

tks

Title: Re: TM 5.2 unable to import template
Post by: Adam on April 24, 2012, 02:58:05 pm

Make sure that the template extension still ends in ".txt".  If they got stripped from the file before or while sending the email, the iPhone will not know what to do with the file.

Title: Re: TM 5.2 unable to import template
Post by: dagold on April 24, 2012, 03:14:22 pm

The name is: Clients_Template.txt
In Mail several Apps are listed to open the file but not TM.

Title: Re: TM 5.2 unable to import template
Post by: Adam on April 24, 2012, 04:17:44 pm

If you want, email it to "support at on-core dot com" (you'll need to type the proper email addr) and we can try to import it here and see what happens?