On-Core Software LLC

Time Master - Apple iOS => Time Master Problems and Support => Topic started by: jenstime on September 23, 2011, 03:52:31 pm

Title: International Date Format not working
Post by: jenstime on September 23, 2011, 03:52:31 pm

TimeMaster is sending my reports in US Date format even though my iphone has always been set to International Date format and displays correctly the day/month/year on everything else except Time Master reports (checked after reading the forum post on this topic).  When I try to reformat the date in excel, it recognizes it backwards such that September 15, 2011 displays on Timemaster reports as 11/09/15 so excel pulls the year as being 2015 so I cannot even create a template with three separate columns.  How do I fix this? Time Master does not seem to be working according to the iphone setting as claimed.

Thanks.

Title: Re: International Date Format not working
Post by: Adam on September 23, 2011, 04:03:35 pm

We do not override any date formats except for one special case in the Quickbooks module (by a setting option).  All dates are generated by the iOS.

On the main Time Entries screen, are the dates in US format or another?  I tried setting my device to (Argentina) Spanish where the date format is dd/mm/yy  and the "Generated" report is correct and in that format.  Please check in your Setting (app) -> General -> International -> Region Format and make sure that is correct for your country.