Author Topic: Rate field not working properly in Windows 8 app  (Read 25853 times)

JHinOC

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Rate field not working properly in Windows 8 app
« on: August 20, 2013, 02:36:23 pm »
Hi On-Core,

I recently heard about your app and added to my Windows 8 PC and it's got everything that I wanted.  I am on trial and plan to purchase it soon.

In more intense testing today I found a problem that I think is a bug. Except for the first task, all subsequent tasks I entered today defaults to Global Rate. I have set up a project rate, and each task should default to the project, but on the entry screen it still says Use Global (which is zero because I did not set one).

Attached are two images showing the problem.  Please help, Thanks!

Ernesto

  • Jr. Member
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  • Posts: 83
Re: Rate field not working properly in Windows 8 app
« Reply #1 on: August 20, 2013, 03:17:19 pm »
Hi.

I just tried to replicate the problem but couldn't make it happen. I created both generic and non-generic tied to a project, selecting the project, selecting the task directly, and it always picks up the proper rate.

Obviously, the image is clear that there's something going on. What I'd like you to do is contact us on our support email (support@on-core.com), and we'll track down what's going on. If you could, please attach a copy of the database you're using so it's easier to replicate the conditions here (you can create a backup from the charm menu -> Setup ->Database -> SkyDrive), and any instructions on how you select the project or task.

We're going to be releasing an update fairly soon, so this would be great timing to get this issue fixed.

Thanks

JHinOC

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  • Posts: 4
Re: Rate field not working properly in Windows 8 app
« Reply #2 on: August 20, 2013, 03:27:39 pm »
Thanks!  I sent off the email with the attachment.  Looking forward to hear the good news.