Time quick pick settings - TM crashes

[Catalina]

TM 5.7 on IOS6 - set up>  General > time quick pick   

TM crashes when I click on any value to change the quick pick interval.

[Adam]

When we get reports of odd problems, what we recommend (and almost always works) is to Reboot the device.  Press and hold the top power button until it says "Slide to power off".  Do that and wait for it to completely shut down.  Then press and hold the button until the Apple logo appears and release the button.  After it has started up, try changing the settings again.

Please let us know if that works?

[Catalina]

Thanks for the suggestion. I tried that and it still crashes. I even tried  backing up data, deleting the app, hard resetting the phone, reinstalling the app, setting the time quick set  with no data.   The app still crashes when I try to change the time quicksets.

[Ernesto]

Hi Catalina.

If you could contact us through our support email (support@on-core.com), I'll have you locate a crash log so we can take a look and try to find out what's going on. There was one other person that wrote to us with a similar problem a long time ago and the reset fixed it for him. We haven't had any other reports of that issue, and we have several devices running iOS6 and they don't exhibit the problem. Apparently it's something specific with your device, but we're going to need more information to try to track it down.

Thanks